Resources

Claiming NFTs

2min

If you just claimed an NFT, here's how you can access it.

You likely installed MetaMask (or had it already) as a browser extension to claim your NFT. Unfortunately viewing NFTs is not supported in the browser extension but is supported on MetaMask for mobile!

Once you've installed MetaMask on your phone, you can sync your MetaMask extension wallet with mobile by using the MetaMask Mobile Sync feature.

  • Install MetaMask mobile at MetaMask.io.
  • Open the MetaMask mobile app and select ‘Sync or Import’ > ‘Scan QR code’.
  • Log into your MetaMask extension
  • Click Settings > Advanced > Sync with Mobile. You’ll see a QR code.
  • Scan this QR code with your MetaMask mobile app (see step #2).

MetaMask Mobile displays NFTs under Collectibles. Please remember that some NFTs will not show up on the mobile app under Collectibles or may not show up correctly.

Issues viewing NFT in MetaMask Mobile

Sometimes an NFT that was transferred may not appear in MetaMask Mobile even though you own it.

If your NFT doesn't show up automatically, try the following to make it appear:

Step 1: Find the NFT's address. On most NFT interfaces you will find a blue hyperlinked value labeled "Contract Address". If you click on this, it will take you to the contract's address on Etherscan; at the top-left of that page, there should be an icon labeled "Contract", and to the right, a long string of letters and numbers. This is the address of the contract that created your NFT. Click on the "copy" icon to the right of the address, and you'll have it on your clipboard.

Step 2: In MetaMask Mobile, tap on the 'NFTs' tab, scroll down, and tap on the "+ ADD NFTs" link. Paste the NFT's address from your clipboard into the "Address" box.

Step 3: Find the NFT's ID. A collectible's ID is a unique identifier since no two NFTs are alike. You can find the NFT’s ID under "Details" on the NFT’s listing page on Swappable. Make a note of it or

Step 4: Copy it onto your clipboard.

Step 5: Paste the ID into the box marked "ID" in MetaMask Mobile, tap on the "ADD" button, and your NFTs should appear under the NFTs tab.